Another example of what is service

But first, I wanted to report that in the last two days, I've talked/e-mailed with two people who have had issues with Sears delivery/installation people.

Now, onto what is good service. I've decided to splurge on airport transfer service to and from the hotel for my next vacation. I mean, I could figure out and wait for the public transportation that would be available, but I won't. I just confirmed the airport taxi service, to which the hotel included in its reply, "Feel free to ask the taxi driver to stop at different locations on your way to the hotel, whether to stop for a cold drink or to take a photo."