Today has gone less than smoothly (more on that in another post), and less than smooth days mean less than the utmost patience for when what should be a quick errand gets needlessly drawn out.
I finally got a chance to call and report my Banana Republic credit card lost. Yes, I have a Banana Republic credit card; what can I say-- the rewards are good. Anyway.
A.: I'd like to report my card lost.
Customer Service Guy: What's your card number?
A.: I don't know. I lost my card. [and if I'd known it anyway, I would have punched it into the automated system].
CSG: Okay, what's your name?
A.: [I go through and provide my name, address, etc.]
CSG: Okay, what can I do for you?
A.: I would like to report my card lost.
CSG: Where did you lose it?
...
...
...
A., with impressive calm: I don't know.
Eventually, I managed to cancel my card... which is more than I can say for when I thought I'd lost my Bank of America card (I was grandfathered in from MBNA) when I thought I'd lost it... they were too busy to take my call, which really inspired confidence, so much so that I canceled it when I found it. After I cashed in my rewards for a Banana Republic gift card.
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